Returns & Exchanges

At Oscar Furniture, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our customer support team or log into your account portal to submit a return request with your order number and reason for return.

2

Prepare the Item

Carefully disassemble the furniture if necessary and pack it in its original packaging to ensure it remains protected during transit.

3

Schedule a Pickup

Once approved, our logistics partner will contact you to arrange a convenient time to collect the items directly from your residence.

4

Receive Your Refund

After our warehouse inspects the returned item to confirm its condition, we will process your refund to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing